Suman was almost nervous. She did not know what to do. She spoke with her husband. He tried hard but still could not cool her down. Any major emergency? No. Suman had been invited by her Boss for an appraisal discussion at 3 p.m. on the next day. This being her first discussion, she did not know what to do. The fear of the unknown had gripped her very strongly.
An Excellent Manager taps into talents and resources in order to support and bring out the Best in others. An Outstanding Manager evokes possibility in others.
1. Creativity
Creativity is what separates competence from excellence. Creativity is the spark that propels projects forward and that captures peoples' attention. Creativity is the ingredient that pulls the different pieces together into a cohesive whole, adding zest and appeal in the process.